Academics
As we usher in the New Education Policy (NEP) 2020, the significance of soft skills, specifically skills in communication, is greatly enhanced. \nOne of the core skills sought by business houses is the ability to conduct and communicate with others effectively. Amongst the top five criteria for selecting employees, four communication skills – speaking, writing, listening and interpersonal communication – are rated by recruiters as the most important. Effective communication brings people together. For a business to be successful and relationships to remain healthy, communication plays a vital role. \nThis book is especially written to meet this purpose. It is in exact conformity with the syllabus of ‘Business Communication’ paper of B.Com, Semester I of all Uttar Pradesh universities and colleges, as per National Education Policy (NEP) 2020.
Pooja Khanna is an Assistant Professor in the Department of English, Aditi Mahavidyalaya, University of Delhi. She has been teaching English Language and Communication Skills for over twenty years. She has authored three books on Communication Skills for various courses prescribed for the students of University of Delhi. She has also been involved in creating e-lessons for the Institute of Lifelong Learning during her tenure as a Fellow at South Campus, University of Delhi.
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