This book aims to increase awareness about the importance of communication in health care. Written by healthcare professionals and communication experts, it is replete with real-life scenarios that readers can identify with, and will serve as a guide to effective and efficient communication that affects the most important stakeholders in health care – the patient.
Dr Thomas has served the healthcare sector for more than 30 years and holds positions in several national associations that address issues within the healthcare sector: he is the Founder-Member and President of the Association of Healthcare Providers of India (AHPI), Founder-Member and President of the Association of National Board Accredited Institutions (ANBAI), and Founder-President (2012?2017) and Patron of the Consortium of Accredited Healthcare Organizations (CAHO). In these roles, he has effected far-reaching policy changes within the healthcare landscape.
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