This book provides a clear understanding of the attributes of good communication vis-à-vis soft skills and hard skills. It guides you through each set of skills and provides practice and assessment modules to sharpen learning, while covering all the four tenets of language learning-listening, speaking, reading and writing. Covering all the topics essential for teachers and students of BCom, BBA and MBA and mass communications, as well as professionals in all industries, Soft Skills and Communication Skills is a complete manual to grooming yourself for inter-personal communication in the professional world.