Kumkum Bhardwaj, Ph.D., MBA, MA (English, Sociology), is Professor and Head, Department of English & Foreign Languages at SRM University, NCR Campus, Modi Nagar, Ghaziabad, U.P. She has been teaching English communication courses & phonetics for the past twenty-seven years to postgraduate students and professionals. She has published several research papers in leading journals and has shared her valuable thoughts in various national and international workshops, conferences, seminars, etc. Her research interests are in the domain of communication, literature, and values and ethics. She has also authored a book entitled ?Professional Communication?.